Customer service portal
Customers log jobs, review quotes, accept work, watch scheduled visits, and pay invoices β all from a portal scoped to their organisation and sites.
Customers log jobs, accept quotes, confirm visits and pay invoices in one portal. Your team runs the day from a phone, captures photos and materials, and gets a sign-off before the job hits Xero.
β 80% off your first 3 months Β· No credit card required Β· Cancel anytime
Trusted by trades teams across Australia
Fixxr connects your customers, your field team and your accounting β so nothing falls through the cracks.
Customers log jobs, review quotes, accept work, watch scheduled visits, and pay invoices β all from a portal scoped to their organisation and sites.
A live queue with statuses, priorities and assignment. Filter the work that needs attention, track activity history and keep the whole team aligned.
Send a proposal or job quote with a one-click accept link. Accepted work becomes a visible job in the portal β no extra paperwork.
Book visits on the calendar, give technicians a todayβs-work list, and let customers see when you are coming without calling the office.
Search your supplier catalogues when quoting or logging materials in the field, then push finished invoices to Xero or Wave with a pay link.
Add Fixxr to the home screen for a phone-first job app with push notifications β no native store listing required.
Build quotes and invoices from real job data and push them to Xero in a click. Customers get a portal invoice list and a pay link when Online Invoicing is enabled.
Technicians log visits, photos and materials on the job. Customers watch the timeline and sign off when the work is done β ready to invoice.
Inbound customer emails are read by AI, classified as a new job or an update, and dropped into a review queue β no more lost requests in the inbox.
Set up recurring service jobs on any schedule. Fixxr generates them automatically and notifies the right technician every time.
Store technician licences and certifications, get renewal reminders before they expire, and assign jobs to staff who hold the right credentials.
Manage organisations, their physical sites and portal users from one admin area. Import contacts directly from your Xero account.
White-label the portal with your business name, logo and colours. Give customers a polished, professional experience under your brand.
Fixxr connects securely to Xero so the work your team does on site becomes an accurate invoice in seconds.
The same loop your customers and technicians already run β quotes, visits, sign-off and payment in one product.
Send a proposal from the job. The customer reviews it in the portal or from an email link and accepts with one click β the work becomes a visible job.
Schedule the crew on the calendar, give technicians a today's-work list, and let the customer confirm they can make the time.
Capture photos, notes and materials on site. The customer sees the visit timeline and signs off when the job is finished.
Push the completed job to Xero or Wave. The customer gets the invoice in the portal with a pay link β no extra chase from the office.
Start with one tradesman login and scale as your team grows. Every plan includes the full Fixxr feature set and Xero integration.
All prices in AUD, excluding GST. *80% discount applies to your selected plan for the first 3 months for new customers. Terms & conditions apply.
Join trades teams using Fixxr to manage service communication and get paid faster through Xero. Get 80% off your first 3 months.