Customer service portal
Customers log new jobs, track open and completed work, add comments and upload photos — all from a portal scoped to their organisation and sites.
Fixxr gives your customers a simple place to log jobs and track progress, keeps your team organised in the field, and sends every job straight to Xero — so you get paid faster.
✔ 80% off your first 3 months · No credit card required · Cancel anytime
Trusted by trades teams across Australia
Fixxr connects your customers, your field team and your accounting — so nothing falls through the cracks.
Customers log new jobs, track open and completed work, add comments and upload photos — all from a portal scoped to their organisation and sites.
A live queue with statuses, priorities and assignment. Filter the work that needs attention, track activity history and keep the whole team aligned.
Build quotes and invoices from real job data and push them to Xero in a click. Jobs flip to “Invoiced” automatically once they're sent.
Technicians log site visits, arrival and departure times, travel and material lines on the job — ready to roll straight into an invoice.
Inbound customer emails are read by AI, classified as a new job or an update, and dropped into a review queue — no more lost requests in the inbox.
Set up recurring service jobs on any schedule. Fixxr generates them automatically and notifies the right technician every time.
Store technician licences and certifications, get renewal reminders before they expire, and assign jobs to staff who hold the right credentials.
Manage organisations, their physical sites and portal users from one admin area. Import contacts directly from your Xero account.
White-label the portal with your business name, logo and colours. Give customers a polished, professional experience under your brand.
Fixxr connects securely to Xero so the work your team does on site becomes an accurate invoice in seconds.
No complex setup. Most teams are taking jobs through the portal on day one.
Add your branding, invite your team, and import your customers from Xero. Your service desk is ready in minutes.
Customers log jobs from the portal or by email. Assign work, capture time and materials, and keep everyone updated.
Turn completed jobs into Xero invoices in a click. Less admin, faster payments, happier customers.
Start small and scale as your team grows. Every plan includes the full Fixxr feature set and Xero integration.
All prices in AUD, excluding GST. *80% discount applies to your selected plan for the first 3 months for new customers. Terms & conditions apply.
Join trades teams using Fixxr to manage service communication and get paid faster through Xero. Get 80% off your first 3 months.