Listen on the tools
We talk to owners, dispatchers and technicians about how work actually arrives, gets assigned and gets invoiced — including the messy parts spreadsheets never solved.
We get it done
Built with tradies, for tradies
Fixxr started from a simple observation: the hardest part of running a trade business is not the work on site — it is everything that happens between the customer's first request and getting paid. We work closely with Australian trades teams to build workflows that actually fit how you operate.
Request to invoice
One connected workflow, not five disconnected tools
Most trades businesses already have the pieces — email, spreadsheets, Xero, texts from technicians. What they lack is a single path from enquiry to invoice. That is the problem Fixxr is designed to solve.
- Customers lodge work through a portal or email, not a black hole inbox
- Jobs move through a visible queue with clear ownership and status
- Technicians capture time, travel and materials where the work happens
- Completed jobs become Xero invoices without re-keying the same details
1. Request arrivesPortal, email or phone — captured as a job
2. Job scheduled & assignedPriorities, staff and sites in one queue
3. Work completed on siteTime, materials and notes on the job record
4. Invoice sent via XeroAccurate billing, faster payment
How we work
Your workflow shapes the product
We do not drop generic software on your business and hope it sticks. The Fixxr team partners with tradies and service desk operators to understand real jobs, real customers and real bottlenecks.
Build around your process
Whether you run electrical call-outs, plumbing maintenance contracts or multi-site facilities work, we configure portals, job statuses and Xero workflows to match how your team already thinks.
Refine as you grow
As your crew, customer base and compliance requirements change, we keep improving Fixxr — from AI email intake and recurring jobs to licence tracking and branded customer portals.
Why Fixxr exists
Less admin. More done.
Tradespeople should not need a full-time office team just to glue together inboxes, whiteboards and accounting software. Fixxr brings customer communication, job management and Xero invoicing into one Australian-built platform so your team can focus on work that earns revenue — not retyping job details at the end of the day.
Our customers span electrical, plumbing, HVAC, data and comms, and facilities teams across the country. What they share is a need for clarity: customers who know their job is being handled, technicians who see the full picture in the field, and owners who trust the numbers flowing into Xero.
See how Fixxr fits your workflow
Start a 30-day free trial with full access — no credit card required. Or talk to our team about how we work with trades businesses like yours.