A homeowner might lodge one job and wait for a callback. A property manager might oversee dozens of sites, several contacts, and a reporting expectation their own principals take seriously. Serving those customers with the same phone-and-email workflow rarely scales.
What multi-site clients need from you
- Separate sites under one organisation, each with its own job history
- Multiple portal users with access scoped to the right locations
- Consistent updates they can check without ringing your office
- Records that stand up when a tenant, owner or committee asks questions later
Organise customers, sites and users in one place
Fixxr lets you manage organisations, physical sites and portal users from a single admin area. Customers log work against the correct location. Your team sees the full picture when assigning, scheduling and invoicing — and you can import contacts from Xero to avoid retyping details you already have.
Look professional at portfolio scale
White-label branding means the portal reflects your business, not a third-party help desk. Combined with clear job statuses and activity history, that presentation helps you win and retain contracts where reliability and communication matter as much as technical skill.
If property management is a growth path for your business, invest early in structure — sites, users and permissions — before ad-hoc folders and forwarded emails become the unofficial system of record.